Guidelines for transportation of relief goods by Pakistan’s National Carrier PIA (Pakistan International Airlines)

Please note following for guidance of donors of relief goods.

1. PIA will transport relief goods shipments from UK to Pakistan on Free of Cost basis (Nil Charges for Freight, Fuel/War Surcharges) on Subject to Load (Sublo) basis without displacing Revenue Cargo.

2. Charges going to PIA Handling Agent for the handling @ £ 0.0825 per kg and Security scanning @ £ 0.0825 per kg will be paid by the donor.

3. To qualify for FOC transportation by PIA, donor is required to fulfill/meet following requirements,

  a) – Donors will be required to submit the endorsement/recommendations from the officials of Pakistan High Commission/Deputy High Commission/Consulate/Embassy etc, to PIA Cargo office- UK at London Heathrow (personally, by post or scanned through e-mail to lhrfapk@piac.aero and lhrffpk@piac.aero / Tel. 0208-7595 624) .

  b) – Provided it is consigned to a known Charity/NGO Name, C/O Chairman NDMA (National Disaster Management Authority) of Pakistan. FOC relief goods Shipments can not be sent/consigned to individuals.

4. PIA Office will advise its Cargo GSA to book these goods on FOC basis and only after booking is done, respective Cargo Handler of PIA at London, Manchester, Leeds Bradford, Birmingham and Glasgow will be advised to accept them.

5. Packing and labeling of relief goods will be the responsibility of Donors. They will deliver the shipments in properly packed condition at PIA Cargo Terminal at airport not prior to 48 hours before flight departure time.

Services of PIA handler can be obtained for labeling at agreed rates payable by the donor directly.

6. Donors have to hire themselves the services of Custom Clearings Agent for making Export Custom entry. They generally charge between £ 25 to £ 50 per shipment. Services of PIA Cargo Handler for Export Customs entry can be hired at agreed rates payable by donor directly.

7. Relief Goods shipments in ready to move condition with customs entry arrangements done can be delivered at following airports only after getting confirmation from PIA Office.

1.    London, Heathrow Airport, PIA Cargo, Building 579, Sandringham Road, Heathrow, TW6 3SD. (Tel. 0208-7505548)

2.    Cargo Terminal, PIA Cargo (Servisair Shed), Manchester Airport. (Tel. 0161 4980 416).

3.    Cargo Terminal, PIA Cargo (Sevisair Shed), Birmingham Airport (Tel. 01217822448/01217822447)

4.    Cargo Terminal, PIA Cargo (Servisair Cargo), Leeds Bradford Aiport, (Tel. 011325083355)

5.    Cargo Terminal, PIA Cargo (Servisair Cargo), Glasgow Airport, (Tel. 01418872441)

 

8. Maximum package size that can be accepted,

Width : 58 in.

Height: 62 in

Length: 125 in.

It is advisable that package size/shape should be easy to handle and can be stacked to build a height of 62 inches on aircraft Pallet Sheets (125 inches X  88 inches).

9. Since most of the donors would be sending the goods for first time in their life, hence might feel the procedures/instructions complicated/cumbersome which are just normal for the export of ordinary goods with the only difference that PIA charges will be nil in this case.

10. It is therefore recommended that individual donors may be advised to send it through some Charity organization/NGO in their areas who has the resources to fulfill forwarding requirements/documents at both ends. They can even hire the services of Freight Forwarders who are well versed with Custom procedures/documentation/packing requirements.

Due to legal implications PIA as a carrier can not recommend any particular NGO/Charity organization or Freight Forwarder or Custom Clearance Agent. Donors have to choose it at their own. They can be searched through websites.

11. Attached is PIA Schedule of flights operating from UK.

12. Collection and Custom clearance in Pakistan will also be the responsibility of NGO. If goods will not be collected within few days of arrival in Pakistan, its delivery will be taken by NDMA automatically due to limited storage capacities at cargo warehouses.

 

 

Free of Cost Relief Goods Despatch Procedure through PIA

 

Goods consigned to an “NGO”/”Charity” or “PIA Flood Relief” will be transported on FOC basis - No FOC transportation to persons/individuals. If donor does not know to which NGO/Charity to send goods, he may send it to “PIA Relief”. PIA will hand over these goods to organizations like Army, Red Cross, NDMA etc at destinations for onward distribution to the flood victims.  

 

Individuals can send only ready to eat dry food stuff packed in 15” X 15” X 12” card board boxes as per PIA guidelines.  Please visit PIA website for more details (www.piac.com.pk).

 

However, Charities/NGOs may send following items as well,

 

-          Medicines/.Life saving drugs/Mosquito repellent lotions, etc

-          Blankets

-          Tents

-          Utensils/Kitchenware (new only)

-          Clothing (new only) 

 

1. For weights up to 100 kg - 200 kg, no prior booking is required. Individual donors of goods in these limited quantities may walk in to PIA Cargo Terminals airports.

 

For weights more than 200 kg, get prior booking by contacting Tel. 0208 7574772 / Cell:0791 2310 066 / e-mails: darren.bossler@uk.euro-cargo.com/ asmat.goraya@uk.euro-cargo.com.

 

2. For weights more than 200 kg goods, deliver them after confirmation of booking.

 

3. Please deliver relief goods in secure/strong packing with proper labelling on each piece.

 

 

London: PIA Cargo, Building 579, Sandringham Rd, Heathrow Airport, TW6 3SD.

Tel. +44 (0)208 7505548 / Fax +44 (0)208 8970646

 

Manchester: PIA Cargo, Servisair Shed, Building 300, World Freight Terminal, Manchester Airport, M90 5SA

Tel: +44 (0) 161 498 0416 / Fax: +44 (0) 161 437 5131 

 

Birmingham: PIA Cargo, Servisair Shed, World Cargo Centre, Air Cargo Centre, Birmingham InternationalAirport, Birmingham, B26 3QN.

Tel:     +44 (0)121 782 2447/8  / Fax:    +44 (0)121 782 2449

 

Leeds: PIA Cargo, Servisair Shed 1, Leeds Bradford Airport, LS19 7TU

Tel: +44 113 2508355 / Fax : +44 113 2500359

 

 

Glasgow:  PIA Cargo, Servisair Shed, Cargo Terminal 3, Camtsie drive, Paisley, GlasgowPA3 2SS

Tel : +44 (0) 141 887 2441 /Fax : +44 (0) 141 889 7291

 

 

For further queries, please do not hesitate to contact us on 0208 7595 624 / 0208 7595 580.

 

 

Tariq H. Khan

Cargo Manager UK

Tel : +44 208 7595 624

Fax: +44 208 7592 862

 

 

Flood 2010 Main Page

 

Click here to view the PIA Flight Schedule

 

Guidelines for Donors of Flood Relief